We at Real Ludo ensure that you are protected throughout all your Ludo gaming sessions. We truly believe in the importance of transparency and integrity, and this commitment is reflected in our Fairplay policy.

Our Fairplay policy ensures that every contest is genuine, competitive, and secure, with no shortcuts, no tampering, and no unfair advantages.

At Real Ludo, we believe that skill should always win. Our systems and practices are built to maintain the integrity of gameplay at all times.

Say No to Cheating:

We do not tolerate Cheating. It is basically any misuse of bugs/third-party tools to take advantage of the games, or creating multiple accounts/teaming up with players to raise scores.

If you are caught cheating, you will not be able to play Ludo games. You will lose your winnings from the games where cheating has been done. You will be permanently blocked if you are caught cheating in any game, promoting hacks, or violating other terms of use at our discretion. In case of a permanent block, any balances on your Real Ludo wallet will be forfeited by us.

Security Measures:

To safeguard the true spirit of skill and entertainment in online Ludo gaming, we use only the best-in-class data security methods, tools and platforms. At Real Ludo, we ensure that the security and privacy of players' data are completely protected by maintaining up-to-date systems and making it our top priority.

Secure Payments:

All information is stored in our trusted environment and is not shared with any untrusted third party. We work with only the best in the industry and trusted third-party payment gateways to ensure the safety and security of all financial transactions.

Game Fraud Detection:

Being the pioneer in online Ludo gaming, we can identify fraudulent behaviour in games and take prompt action to ensure that all games are fraud-free.

Cancellation & Refunds

Contests may be cancelled if technical issues or unfair practices are detected. In such cases, entry fees will be refunded within 2-3 working days. Refunds are not issued for issues on the player’s end, in case of poor internet connectivity or accidental exits.

Profanity & Abuse:

We do not permit and use of profane, vulgar or abusive language in usernames or otherwise.

If you need further help, please contact us at Support@realludo.in